Our service and reputation matters

Here are our last few customer referrals from over the last year or so, unedited, just reformatted….

An email received Aug’11


This is a message of gratitude.

I was travelling from Brighton to Gatwick very early last Wednesday morning with my family. When we got to the airport I realised that we were one suitcase short and panicked a bit. My call to you was answered straight away and you got in touch with our driver, a friendly ex-publican, immediately to check we hadn’t left it in the back of the cab. It wasn’t: I was simply half asleep and left it at our holiday flat (fortunately it didn’t contain our passports and money).

Thank you very much for dealing with my early morning calls and charging a very reasonable fare. I travel a couple of times a year to Brighton and I shall be using your company from now on as well as recommending to my friends.



Taxi to Heathrow and return 10

Very professional, reliable, fair price, very clean new vehicles, flexible -waited while we shopped on the way home.

Customer in Brighton, 17 February 2013

Taxi service. 10

Great service when booking. Spot on time. Good vehicle and careful driver. Driver was courteous and helpful. Great when you have booked a taxi to get home late in the evening that Jays are totally reliable.

Customer in Seaford, 23 January 2013

Transport to Airport. 10

Jason routinely provided an excellent and timely service; I have used him several times per month and will continue to do so.

Customer in Steyning, 05 November 2012

Taxi to Gatwick Airport. 10

Excellent service. Have used “Jays” in the past. 1st class service.

Customer in Brighton, 26 September 2012

Taxi Service to Airport. 10

As always an excellent service and customer care. Would recommend.

Customer in Eastbourne, 25 September 2012

Taxi from Gatwick Airport to Brighton (home). 10

1st class service. Driver waiting with clear name board. Spotless car, very good driver, pleasant journey.

Customer in Brighton, 8 September 2012

Transfer from Heathrow to Brighton. 10

The thing I appreciated the most was not having to think about transportation after an overnight flight. Everything worked out just like it was arranged via e-mail.

Customer in Littleton, 15 August 2012

Taxi to London Heathrow. 10

Very polite and friendly driver. Mini bus was clean and comfortable. Also loads of room for all our bags. Will be using again.

Customer in Lancing, 22 July 2012

Return taxi journey. 10

Great service from beginning to end.

Customer in Brighton, 22 July 2012

Airport Drop Off 10

I would recommend this company.

Customer in Brighton, 5 May 2012

Airport and city transfers since August 2011 10

I can highly recommend this company for corporate airport and long distance transfers. Tracy and Jason are delightful to work with and I have received good feedback from all service users. The drivers are professional and courteous and when things go wrong (as they always do in the travel industry) there is excellent communication between Jays and myself to help resolve the issue. Keep up the good work!

Customer in Lewes, 01 August 2011

Airport Transfers 10

We always use Jay’s for our airport transfers. Tracy is always polite and fun to talk to. Jason is always professional and smart in appearance and nothing is too much trouble for him! All the other drivers we have had are also very good. The vehicles are clean and very comfortable. Would always recommend and use. Thanks!!!!

Customer in Eastbourne, 26 June 2011

Airport Transfer 10

Excellent taxi service.

Customer in Peacehaven, 01 June 2011

Drop off and pick up from Heathrow Airport 10

We use Jays Airport taxi for all of our holidays, customer service and good value excellent, very happy.

Customer in Eastbourne, 09 May 2011

Drop off and pick up from Heathrow 9.3

I would recommend this company.

Customer in Brighton, 26 April 2011